Digital Experience Intelligence (DXI)

In lifelike
touch with your Customer Twin

IF Design Award Winner 2024 - DXI - PersonaX Made with friendly AI

Product Lines

PersonaX® - Digital Twins of your Customer

Predictive Insights Framework

In a world where customer needs evolve not just annually, but daily, PersonaX pioneers a groundbreaking approach to customer interaction and analysis. By seamlessly integrating cutting-edge AI technology with profound market insights, PersonaX enables businesses to not only deeply understand their customers but also predict their future desires with unparalleled accuracy. This transformative approach empowers companies to proactively adapt to ever-changing customer preferences, ensuring they consistently deliver highly personalized experiences that forge enduring, meaningful connections.

1

Transforming Data into Dialogue
PersonaX revolutionizes customer understanding by converting complex information into dynamic, interactive digital twins that surpass traditional profiles. These twins continuously evolve through genuine interactions and data flows, becoming precise digital replicas of the target audience. This approach enables meaningful, personalized conversations that foster deeper connections and drive unparalleled customer satisfaction.

2

Forecasting Customer Behavior
By harnessing the power of self-learning AI that not only analyzes existing data but also forecasts future behavioral patterns, PersonaX elevates customer understanding to an entirely new level. This approach enables businesses to act proactively, anticipating market shifts and customer needs, rather than merely reacting to them. With PersonaX, companies can stay ahead of the curve, making data-driven decisions that resonate with their target audience and foster a deep, empathetic connection that goes beyond traditional customer analysis.

3

Democratizing Customer Knowledge and Insights
One of the most remarkable aspects of PersonaX is its ability to provide everyone in the organization with access to profound customer insights. Whether it's marketing, brand, sales, product development, or customer service, the dialogue-based frontend enables every employee to ask questions and receive immediate, qualitative, and well-founded answers. This transparency ensures a unified customer perspective throughout the entire company, breaking down knowledge silos and infusing customer-centricity into all areas.

4

Cost efficiency and competitiveness through targeted engagement strategies
PersonaX optimizes budget and resource allocation across various departments, leading to significant cost savings. It streamlines processes in Brand Management, accelerates Market Research insights, enhances Marketing campaign precision, empowers Sales teams with customer understanding, and minimizes product failures through efficient A/B testing. With PersonaX's high-quality insights and recommendations, companies can focus their efforts on high-impact initiatives, reducing wasteful spending and increasing targeting accuracy. This results in improved customer satisfaction, loyalty, and a higher return on investment (ROI) for customer interaction strategies.
20xLIA
Outperforming
Large
Language
Models

DXI Technology

Outperforming the AI market with our award winning Latent Insight Amplifiers (LIA). LIA is a revolutionary advancement in the field of artificial intelligence owned by DXI, driving efficiency and reducing operational overhead by up to 20 times on top of Frontier Foundation Models.

Best of Breed of Foundation AI Models

Using an agnostic aggregation layer for a best-of-breed approach offers flexibility, maximizes model strengths, and eliminates platform risk

1x

Foundation
AI Models

Leveraging the best frontier LLMs in the market, PersonaX adaptively selects the most suitable model for each task and enhances its performance through our proprietary Latent Insight Amplifiers (LIAs).

4x

LIA

20x

Customize
& Continuous Learning
Highly customizable and continuously learns and adapts to customer needs.
Efficiency
& Cost
Faster, more efficient, and cost-effective in high performance operations.
Information Retrieval
& Processing
Quick and accurate in finding information; efficiently handles large amounts of data.
Understanding
& Adaptability
Superior at grasping complex ideas and staying updated in realtime with updated data and information.

Contact us

DXI - Digital Experience Intelligence GmbH (i.G.)

Managing Directors:
Frank Rauchfuß, Stefan Trebbin

Ahornring 93
82024 Taufkirchen/Munich, Germany

Let's get in contact with us and your Digital Customer Twin.

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